The whole policy in one tile
Mosaica keeps no personal information about you. It asks for no account, sends nothing to us, and holds your grids, palettes and finished mosaics in the app's own storage on your device. Remove the app and that storage goes with it.
Everything below says the same thing at greater length, because an Australian company that publishes software is expected to set out in writing what it does and does not hold, and because Google Play requires a policy to exist at a stable web address. If a sentence here and a sentence in a store listing ever disagree, this page is the one that governs.
Who is answerable for this
The entity that publishes Mosaica on Google Play, and the entity you write to about anything on this page, is:
LO PTY LTD
U 401/19 Felix St, Lutwyche 4030
Queensland, Australia
Director: Liam Anderson
Mail: [email protected]
That mailbox is read by a person, not by a ticket robot, and it is the only channel for privacy questions about this app. We answer in plain English. If you would rather have an answer in another language, say which one in your message and we will arrange a translation rather than send you away.
For readers in the European Union and the United Kingdom, where the law uses the word controller, LO PTY LTD is the controller for Mosaica. There is no joint controller, no processor acting for us, and no third party we have appointed to handle data on our behalf, for the simple reason that there is no data flow to hand to anyone.
What the app does not collect
The published build of Mosaica contains no advertising network, no analytics or attribution library, no crash-reporting service, no social login and no purchase flow. It has no server of its own. Concretely, the app does not gather, and we therefore never receive:
- your name, your email address or any other contact detail;
- the advertising identifier, the Android ID, the IMEI, the serial number, the MAC address or any other device or installation identifier;
- your location, whether coarse, fine or inferred from a network;
- your contacts, your calendar, your call log, your messages, your microphone or your camera;
- a record of which tools you press, how long you stay in the app, or which templates you open;
- your mosaics, your palettes, your grids, or any image file on your device.
There is no setting that switches collection on. These things are absent from the build, not disabled in it.
What lives on your device, and who can reach it
Mosaica does write to your device, and it is worth being exact about what that means. Inside its private storage area the app keeps the mosaics in your gallery, each one together with the grid size and the palette it was made with; the duplicates you create for a new colourway; the tile palettes you have assembled yourself; the undo and redo history for the piece you have open; and your preferences, such as the backdrop texture and the state of the symmetry helper.
That area belongs to the app, which on Android means the operating system does not expose it to other installed applications. We cannot reach it either: there is no remote access of any kind, so the only way for a file of yours to leave the device is for you to export or share it deliberately. Uninstalling Mosaica deletes the area and everything in it. Clearing the app's data from Android settings has the same effect without removing the app.
One honest exception, because it is the operating system's doing and not ours: if you have Android's own backup feature switched on for your Google account, Android may copy an app's files into your personal Google Drive so a new phone can restore them. That copy is made by Google under your account, governed by Google's terms and your backup settings, and it is not visible to us. Turn backup off for Mosaica in Android settings if you would rather it never happens.
When you export a finished mosaic as an image, Android's own picker or share sheet asks you where it should go. From the moment you choose a destination, the file is in the hands of whatever application or folder you picked, and this policy no longer reaches it.
Permissions, and the one you may notice
Mosaica asks for as little as the platform allows. Saving an image goes through Android's document and media pickers, which hand the app a one-off write to the single location you chose and nothing else — no standing permission over your photo library. The app declares no camera, microphone, location, contacts or telephone permission at all.
Tile textures, templates and palettes are built into the installed package. Nothing is fetched at first launch, so the app is complete the moment it is installed and behaves identically with the network switched off.
Google Play itself is a separate matter. Installing and updating anything from the store involves Google, which processes data about your account and your device under its own privacy policy. We receive from Play only the aggregate, non-identifying counts any developer sees in the console — installs by country, crash rates, star ratings — and we cannot trace any of it back to a person.
Children
Laying tiles in a quiet grid is an activity a child can enjoy, and nothing in Mosaica is unsuitable for one. The app carries no advertising, no links out, no chat, no user-to-user features and no purchase screen, and since it collects no personal information from anybody it collects none from a child either. We do not knowingly hold information about a person of any age, so there is nothing for a parent to request the deletion of — though a parent is welcome to write to the mailbox above and have that confirmed.
Which law we hold ourselves to
LO PTY LTD is an Australian company, so the starting point is the Privacy Act 1988 (Cth) and the thirteen Australian Privacy Principles in its Schedule 1.
Being straight about this: the Privacy Act exempts most small business operators — broadly, those with an annual turnover of three million Australian dollars or less and no activity that removes the exemption, such as trading in personal information or providing a health service. A one-app company of our size is very likely inside that exemption and therefore not an APP entity obliged to follow the Principles.
We have decided to apply the Australian Privacy Principles anyway, as a matter of practice and as a promise to the people who install our software. That is a choice, not a legal obligation we are claiming to be under, and we would rather you heard it from us than discovered the exemption yourself.
What applying them looks like, given that we hold nothing: APP 1 is this page, openly published and kept current. APP 3 and APP 5 are satisfied by not collecting. APP 6 and APP 8 — use, disclosure, and sending information overseas — have no subject matter. APP 11 is answered by the operating system's own separation of app storage, since security of information we never receive is not something we could otherwise provide.
The Notifiable Data Breaches scheme in Part IIIC of the Act obliges an entity to notify affected individuals and the Information Commissioner when a breach is likely to cause serious harm. An eligible breach of a data store that does not exist is hard to arrange, but if a future version of Mosaica ever holds personal information and that information is compromised, we will tell the people affected and the Commissioner, and we will say plainly what went wrong.
Mosaica is on Google Play worldwide, which means people in Europe and the United Kingdom install it. For them the General Data Protection Regulation and the UK GDPR apply to us through their extraterritorial reach, and the table below is a plain map of what you can ask for and under which instrument.
| Where you are | The instrument | Who hears a complaint |
|---|---|---|
| Australia | Privacy Act 1988 (Cth), Australian Privacy Principles, Notifiable Data Breaches scheme | Office of the Australian Information Commissioner — oaic.gov.au |
| European Union | GDPR (Regulation 2016/679), Articles 15 to 21 | The data protection authority of your country of residence |
| United Kingdom | UK GDPR and the Data Protection Act 2018 | Information Commissioner's Office — ico.org.uk |
What you can ask of us, and the answer you will get
Under APP 12 you may ask for access to the personal information an entity holds about you, and under APP 13 you may ask for it to be corrected. Under the GDPR and the UK GDPR you may ask for access, rectification, erasure, restriction, portability, and you may object to processing; you may also complain to a supervisory authority and, where processing were based on consent, withdraw it.
Write to [email protected] and you will have a reply within thirty days, which is the Australian expectation and comfortably inside the one month the European rules allow. The reply will say that we hold no personal information about you and will set out, as this page does, why there is none to hold. We will not ask you to prove your identity first, because there is no record to protect by doing so — and we would rather not collect an identity document in order to tell you we have nothing.
If that answer does not satisfy you, raise it with us once more so we have a chance to put it right, and then take it further. In Australia the Office of the Australian Information Commissioner accepts privacy complaints through oaic.gov.au, normally after you have approached the organisation first. In the United Kingdom the Information Commissioner's Office is at ico.org.uk. In the European Union, your national supervisory authority can hear the matter, and you do not lose that right by having written to us.
If this page is ever rewritten
A policy is only worth the version history behind it. Should a later release of Mosaica add anything that touches personal information — a cloud gallery, a crash reporter, a paid palette pack, an advertisement of any kind — this page will be rewritten before that release reaches Google Play, not after, and the date and version at the top will move. Material changes will also be summarised in the store listing's release notes so you can see them without visiting this address.
The address itself will not move while the app is published. If you want to know whether the words have changed since you last read them, the version line under the title is the thing to check.